FAQ

IF YOU CANNOT FIND AN ANSWER TO YOUR QUESTION ON OUR WEBSITE, WE ENCOURAGE YOU TO SEND AN EMAIL TO OUR SUPPORT TEAM AT support@bounce-house-rental.com. OUR TEAM WILL PROMPTLY RESPOND TO YOUR INQUIRY AND DO THEIR BEST TO ASSIST YOU. ADDITIONALLY, YOUR QUESTION WILL BE ADDED TO OUR FAQ SECTION TO HELP OTHER VISITORS WHO MAY HAVE THE SAME QUESTION IN THE FUTURE. WE STRIVE TO PROVIDE THE BEST CUSTOMER EXPERIENCE POSSIBLE, AND WE APPRECIATE YOUR FEEDBACK AND QUESTIONS.

WE DO NOT OFFER REFUNDS FOR THIS PACKAGE ONCE THE DESIGN PROCESS HAS BEGUN. HOWEVER, IF YOU ARE NOT SATISFIED WITH THE DESIGN, WE WILL WORK WITH YOU TO MAKE REVISIONS UNTIL YOU ARE HAPPY WITH THE FINAL PRODUCT.

WE DO NOT OFFER REFUNDS FOR THIS PACKAGE ONCE THE DESIGN PROCESS HAS BEGUN. HOWEVER, IF YOU ARE NOT SATISFIED WITH THE DESIGN, WE WILL WORK WITH YOU TO MAKE REVISIONS UNTIL YOU ARE HAPPY WITH THE FINAL PRODUCT.

BECAUSE OUR T-SHIRTS ARE CUSTOM-MADE FOR EACH CUSTOMER, WE DO NOT ACCEPT RETURNS UNLESS THERE IS A DEFECT IN THE PRODUCT OR A MISTAKE IN THE DESIGN.

WE OFFER OUR CUSTOMERS A UNIQUE PRICING MODEL FOR OUR CUSTOM-DESIGNED T-SHIRTS. WE ONLY CHARGE FOR THE DESIGN PROCESS, AND ONCE THE DESIGN IS COMPLETE, WE PROVIDE A LINK WHERE THE CUSTOMER CAN CHOOSE THE AMOUNT AND SHIPPING LOCATION FOR THE T-SHIRTS.

THE T-SHIRTS THEMSELVES ARE PRICED SOLELY BASED ON THE PRODUCTION COSTS, WITHOUT ANY PROFIT MARGIN ADDED.

THIS ALLOWS US TO OFFER T-SHIRT PRICES THAT ARE SIGNIFICANTLY LOWER THAN OUR COMPETITORS. SO, THE COST OF THE T-SHIRTS DEPENDS ON THE PRODUCTION COSTS AND RANGES FROM $10 TO $20.

OUR CUSTOM T-SHIRTS ARE PRODUCED AND SHIPPED THROUGH OUR FULFILLMENT PARTNERS. THE PRODUCTION AND SHIPPING TIMES VARY, BUT YOU CAN EXPECT TO RECEIVE YOUR T-SHIRTS WITHIN 10-14 DAYS AFTER PLACING YOUR ORDER. WE ACCEPT VISA, MASTER CARD, AMERICAN EXPRESS, DISCOVER, JCB, DINERS, AND UNIONPAY CREDIT CARDS FOR PAYMENT.

WE ONLY FORWARD THE INFORMATION NECESSARY TO OBTAIN THE BEST QUOTES FOR YOU, SUCH AS THE DATE OF THE EVENT, THE LOCATION, AND THE TYPE OF BOUNCE HOUSE YOU'RE INTERESTED IN. NO SENSITIVE PRIVATE INFORMATION IS EVER BEING SHARED IN THE PROCESS OF OBTAINING THE BEST QUOTES FOR YOU.

WE STRIVE TO PROVIDE THE BEST QUOTES WITHIN 72 HOURS, AS WE NEED TO COMMUNICATE WITH DIFFERENT BOUNCE HOUSE RENTAL COMPANIES TO FIND THE BEST DEALS FOR YOU.

IF YOU WERE TO DO THIS RESEARCH ON YOUR OWN, IT WOULD TAKE SIGNIFICANTLY LONGER THAN 72 HOURS. YOU WOULD NEED TO SPEND TIME SEARCHING FOR LOCAL RENTAL COMPANIES, CONTACTING EACH COMPANY INDIVIDUALLY TO OBTAIN QUOTES, AND THEN COMPARING THE QUOTES TO FIND THE BEST DEAL.

THIS PROCESS IS VERY TIME-CONSUMING AND MAY REQUIRE MULTIPLE FOLLOW-UP CALLS OR EMAILS TO OBTAIN ACCURATE INFORMATION.

BY USING OUR SERVICE, YOU CAN SAVE TIME AND EFFORT BY HAVING US HANDLE THE RESEARCH AND COMPARISON PROCESS FOR YOU. OUR TEAM HAS EXPERIENCE AND EXPERTISE IN THE BOUNCE HOUSE RENTAL INDUSTRY, WHICH ALLOWS US TO EFFICIENTLY AND EFFECTIVELY FIND THE BEST DEALS FOR YOUR EVENT.

OUR WEBSITE IS A BOUNCE HOUSE RENTAL PLATFORM THAT COLLABORATES WITH RENTAL AND PARTY COMPANIES ACROSS 50 STATES. WE RESEARCH AND COMPARE THE BEST BOUNCE HOUSE RENTAL QUOTES BASED ON AVAILABILITY, BOUNCE HOUSE TYPE, LOCATION, AND DISCOUNTS. WE OFFER THIS SERVICE COMPLETELY FOR FREE. WE ALSO OFFER TWO PAID PACKAGES: A CUSTOM PARTY INVITATION AND T-SHIRT DESIGN PACKAGE, AND A CUSTOM PARTY HOMEPAGE, INVITATION, AND T-SHIRT DESIGN PACKAGE.